AI · 6 min read

What is an MCP server?

MCP lets AI assistants connect to the apps you already use. If you've wondered how Claude could update your CRM, this is how.

Updated 12 October 2026 · By the SuperForge team

Network cables connected to a server
Photo by Scott Rodgerson on Unsplash

01MCP in one paragraph

The Model Context Protocol (MCP) is an open standard, introduced by Anthropic in 2024, for connecting AI assistants to external tools and data. An MCP server is the part an app provides: it describes the actions an AI can take (like 'search contacts' or 'create ticket') and runs them when asked.

02A simple analogy

Think of MCP like a universal plug. Before it, every AI-to-app connection was custom wiring. With MCP, any compatible assistant can plug into any compatible app.

03The pieces

  • Client: the AI app you chat with, like Claude.
  • Server: the app's connector, like SuperForge's MCP server.
  • Tools: the actions the server offers.
  • Auth: usually OAuth, so you sign in without sharing a password.

04Why it matters for your business

  • Ask questions about your data in plain English.
  • Update records without switching apps.
  • Combine data from several apps in one answer.

05What to check before connecting

  • Does it use OAuth sign-in?
  • Does it respect user roles and permissions?
  • Can you revoke access easily?

06Questions

Who created MCP?

Anthropic introduced the Model Context Protocol as an open standard in 2024. It is now supported by many AI tools and apps.

Is MCP only for developers?

No. Developers build MCP servers, but business users simply connect them in their AI app, usually with a URL and a sign-in.

Try SuperForge free.

CRM, helpdesk, GST invoices and social scheduling in one place. Up to 5 users, no card. See SuperForge MCP server.

Create free account →