01No refunds
Subscription fees are non-refundable. We don’t give refunds or credits for monthly or yearly plans, partly used billing periods, unused seats, unused Forge AI credits, or for downgrading or cancelling mid-period.
This applies to every payment method, whether card, UPI, netbanking or wallet. Nothing in this policy limits any rights you have under applicable consumer protection law.
02Try it free first
The Free plan lets you use SuperForge with up to 5 users at no cost and with no card required. We encourage every team to try it properly before upgrading, so you know SuperForge suits you before you pay.
03How to cancel
- A workspace owner or admin can cancel any time in Settings → Billing → Cancel subscription.
- Cancellation stops the next renewal. You won’t be charged again.
- To stop the next charge, cancel before your renewal date. Renewals that have already been charged can’t be refunded.
04After cancellation
You keep full paid features until the end of the period you’ve already paid for. After that, your workspace moves to the Free plan automatically. Your contacts, deals and other data stay as they are. Nothing is deleted unless you ask us to.
05Seats & plan changes
Seat counts are based on the members of your workspace. If you remove members mid-period, your charge for that period doesn’t change. The lower seat count applies from your next renewal.
06Billing errors
If you were charged in error, for example twice for the same period or after you had already cancelled, email us within 30 days of the charge. We’ll investigate. If we confirm the error, we’ll reverse the incorrect charge to your original payment method within 7–10 business days.
07Contact
Billing questions: astra@verseatile.live
VERSEATILE, New Delhi, India
This policy is part of our Terms & Conditions.