01The short version
Choose SuperForge if you want one clean workspace for sales, support tickets, GST invoices and social media, priced per user in rupees, that a small team can set up in an afternoon.
Choose Freshsales if you want Freshworks' wider set of products like Freshdesk and Freshchat, or need its telephony and chat features.
02Side by side
| SuperForge | Freshsales | |
|---|---|---|
| Free plan | Up to 5 users | Check Freshworks' current plans |
| Support tickets | Included in the same CRM | Separate product (Freshdesk) |
| GST invoices with UPI QR | Built in (Pro) | Via integrations |
| Instagram & Facebook scheduling | Built in (Pro) | Not a core feature |
| AI assistant | Forge AI | Freddy AI |
| Built-in phone and chat | Not yet | Yes |
Freshsales details are based on its public website at the time of writing and can change. Check Freshworks's site for its latest plans.
03Why teams move from Freshsales
Teams switch to SuperForge to have support tickets and invoicing in the same place as their pipeline, instead of across separate products.
04Pricing
Free is ₹0 forever for up to 5 users and includes the Sales, Service and Marketing Forges with 30 Forge AI credits a month. Pro is ₹580 per user per month billed yearly (₹760 monthly) and adds the Content, Data and Commerce Forges with 500 AI credits per user. New workspaces can try Pro free for 14 days. Prices are in rupees, paid by UPI, card or netbanking. See pricing.
05Switching from Freshsales
- Export your contacts and companies from Freshsales as a CSV.
- Create a free SuperForge workspace and import the file. Existing records are never overwritten, and the Data Forge flags duplicates.
- Your workspace starts with a ready-made 6-stage pipeline. Invite your team and keep selling.
Want help moving? Email astra@verseatile.live.
06Questions
Is SuperForge a good Freshsales alternative for small businesses?
Yes, if your team mainly needs contacts, a deal pipeline, support tickets and GST invoices in one place. SuperForge is free for up to 5 users and Pro is ₹580 per user per month billed yearly. Freshsales can be the better fit for very large or highly customised setups.
Can I import my data from Freshsales?
Yes. Export a CSV from Freshsales and import it into SuperForge. Existing records are never overwritten.
Is SuperForge billed in rupees?
Yes. Every plan is priced in INR and paid by UPI, card or netbanking through Razorpay. GST is added where it applies.
Try SuperForge free.
Up to 5 users, no card. Import your Freshsales contacts in minutes.