01Everything a support team needs
- A shared ticket queue with statuses: new, open, pending and resolved.
- Priorities and SLA timers for first response and resolution, with overdue alerts.
- Internal notes your customer never sees.
- One-click CSAT surveys after a ticket is resolved.
- A public help center with knowledge-base articles.
- Forge AI to summarise long threads.
02Free for small teams
The Service Forge is on the Free plan, so up to 5 agents can run support at ₹0. Grow beyond that with Pro.
03Pricing
Free is ₹0 forever for up to 5 users and includes the Sales, Service and Marketing Forges with 30 Forge AI credits a month. Pro is ₹580 per user per month billed yearly (₹760 monthly) and adds the Content, Data and Commerce Forges with 500 AI credits per user. New workspaces can try Pro free for 14 days. Prices are in rupees, paid by UPI, card or netbanking. See pricing.
04Questions
Is there a free helpdesk in SuperForge?
Yes. Tickets, SLAs, CSAT and the help center are included on the Free plan for up to 5 users.
Can customers search a help center?
Yes. Publish articles to your public help center so customers can answer their own questions.
Does the helpdesk connect to my CRM?
Yes. Tickets are linked to contacts and companies, so you see the full customer history.
Try SuperForge free.
Up to 5 users, no card. Your team can be live in minutes.